Q: How far ahead should we book our party?
A: Space is limited and parties’ book quickly, especially in season. Please book no later than two weeks prior to your event date. $50 processing fee payable for parties booked less than two weeks prior to event date.
Q: When is payment due?
A: Full payment is due no later than 72 hours prior to your party date. If payment cannot be processed, the party may be cancelled at the rink’s discretion.
Q: What about additional food for my guests or their parents?
A: Absolutely! Contact the World Ice Arena Cafe for anything else you might want to offer your guests. Email Summitofthesea@gmail.com for all their options.
Q. What should my guests do when they arrive?
A. They’ll check in at the front desk with your party host, who will help you and your guests throughout your special day.
Q. What’s the booking process?
A. Call (718) 760-9001 or email parties@worldice.com to make a reservation. A contract will be prepared and emailed, along with a link to the World Ice Arena electronic waiver, which is needed for all skaters before they arrive at the rink. No one is permitted on the ice unless World Ice Arena has a valid waiver on file for them. A waiver is not needed for non-skaters.
You’ll complete and email the contract to your representative, along with a credit card number with security code and expiration date, so the required $100 deposit can be processed. You’ll send the waiver link to your guests and ensure that they complete and submit the waiver prior to the event day. All waivers are due 24 hours prior to your event.
Q: Can we decorate the party space?
A: Party hosts may bring any decorations to enhance the party experience. No silly strings, glitter, balloons or confetti, please. If management considers the clean-up to be excessive, a $50 cleaning fee will be charged.
Q: After the party is over, can our guests remain in the party spaces?
A: Due to time constraints and multiple uses of the spaces, guests are not permitted to remain in the party space after a party has ended.
Q: What if fewer guests than are expected attend the party?
A: World Ice Arena is not responsible for the number of guests who attend.
Q: Can I bring food and beverages?
A: Party food and beverages for each child is included in every party package. However, you must supply your birthday cake or other desired desserts. Alcohol of any type is not permitted. If the presence of alcohol is detected, the party will immediately be halted, and all guests will be asked to leave the premises.
Q: What should we bring with us?
A: Any desired dessert items. Paper goods and utensils are supplied for Gold and Silver parties (Bronze and Silver parties must bring their own). and utensils. Decorations, cake knife, candles, lighter, and party favors if desired (please take note of things not allowed).
Any questions about booking your party? Get in touch with parties@worldice.com or call (718) 760-9001 for anything else you need to know.
